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FCA confirms new measures for retail banking customers

Caucasian woman electronic signing her bill at the supermarket

Following the emergency consultation launched last week, this morning, the FCA has confirmed the range of temporary relief that must be implemented by firms by 14 April at the latest.

The new rules require that, where customers are negatively impacted by coronavirus, they can:

The FCA further confirmed that the following products are also covered by this requirements:

FCA has published temporary guidance for firms on:

 

 

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