FCA has confirmed new limits for FOS awards, effective from 1 April. These are:
- £415,000 for complaints referred to FOS on or after 1 April 2023 about acts or omissions by firms on or after 1 April 2019;
- £190,000 for complaints referred on or after 1 April 2023 about acts or omissions by firms before 1 April 2019.
Other limits, previously set, will apply to complaints brought before 1 April.