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Category - Enforcement & Litigation

Enforcement Watch looks at Consumer Duty

The second edition of FCA’s Enforcement Watch looks at its approach to supervising and enforcing the Consumer Duty. The FCA recognised that firms needed time to embed the Duty, and now, three years in, it has 11...

FCA cancels another SPI permission

The FCA has cancelled the permission of Fortune Portfolio (t/a Libra), a small payments institution which has been registered with the FCA since January 2016. In the same vein as a range of other payment institution...

FCA closes Drax investigation

The FCA confirmed in August 2025 that it was starting an investigation into Drax Group plc (as a listed entity) regarding disclosures to the market about the sustainability of Drax’s Canadian biomass. It has now...

FCA bans Collateral directors

The FCA has banned Andrew Currie  and Peter Currie, who ran a P2P lender which was never authorised by the FCA. They had claimed it was authorised with interim permission, but in fact Peter Currie had fraudulently...

FCA consults on DEPP changes

The FCA is consulting on changes to DEPP to improve transparency and consistency, and to keep it up to date with how the FCA works in practice. It wants to make a few targeted changes including: raising the minimum fine...

FCA investigates CMC

The FCA has started an enforcement investigation into Consultation Claims Limited, a claims management company. It is concerned about the firm’s activities in relation to motor finance claims between April and...

Distributions for Argento Wealth investors

The FCA has confirmed that investors eligible for payment in the pro rata distribution of Argento Wealth Limited assets, following the High Court judgment of 19 May, must now act by 1 August. The FCA will write to all...

Ombudsman News reports on latest developments

The latest edition of Ombudsman News from the FOS: reminds firms the consultation on modernising the redress scheme is just closing; includes a blog on the impact AI has had on complaints and how the FOS is adapting;...

FCA confirms Competition Act investigations

The FCA is investigating Mastercard, PayPal and Visa for suspected anti-competitive conduct linked to PayPal’s digital wallet. The FCA has currently reached no conclusions or made any findings, but has made its...

FCA charges unauthorised mortgage broker

The FCA has charged Shaun Lawrence for unauthorised mortgage broking activities. Mr Lawrence had previously been authorised to give mortgage advice, but had his permissions revoked in 2008, and was simultaneously fined...

FCA cancels permission of car sales company

The FCA has issued a final notice cancelling the permission of Dhillon Motor Holdings. The firm had failed to satisfy the suitability threshold condition and was not judged to be fit and proper to conduct regulated...

FCA cancels permissions and SPI registration

The FCA has issued final notices cancelling the Part 4A permission of Yes You Can and the small payment institution (SPI) registration of Owenico Finance. The former cancellation was on the basis that Yes You Can had...

FCA leads on action against finfluencers

The FCA has led a second international ‘week of action’ targeting illegal finfluencers. 17 global regulators were involved in the programme, which included enforcement activity, consumer awareness campaigns...

FOS responds on Mills Review

The FOS has published its response to the Mills Review on the impact of AI on retail financial services. It says: it has seen an increase in consumers using AI to make complaints and generally to correspond with the...

FCA confirms increase in FOS award limits

The FCA has confirmed that from 1 April 2026, FOS award limits will increase to: £455,000 for complaints about acts or omissions by firms on or after 1 April 2019 (an increase of £10,000); and £205,000 for complaints...

FOS publishes 2026/7 Plan and Budget

The FOS’ Plan and Budget for the next year is set against the backdrop of the planned significant changes to the way in which it operates. It will focus on providing a service that is quicker, clearer and easier...

PRA fines Bank of London group entities

The PRA has fined The Bank of London Group Limited and its parent financial holding company Oplyse Holdings Limited £2m. It found that, between October 2021 and May 2024 the firms had: misled the PRA over their capital...

FCA bans FX trading firm owner

The FCA has banned Kasim Garipoglu from working in financial services. He had been chief executive and director of his firm for 10 years until December 2022. During that time, the FCA said he repeatedly disregarded...

Individual jailed for illegal SRB scheme

Rajinder Gill has been jailed for 2.5 years for running a sale and rent back scheme and providing credit agreements and mortgages without authorisation. 2 accomplices received community orders and a suspended sentence...

PRA fines insurer for solvency miscalculations

The PRA has fined U K Insurance Limited £10,625,000 in connection with miscalculation of its Solvency II balance sheet in 2023 and 2024. The miscalculations happened because of ineffective controls and resourcing issues...

FCA cancels SPI permission

The FCA has cancelled the permission of Dania Money Transfer Limited, a small payments institution which had been registered with the FCA  since March 2018. As with many of the other payment institution permissions...

FCA cancels another payments registration

The FCA has cancelled the registration of another payments firm. Stallion Money Limited, an API, had had its HMRC registration cancelled in 2020 and not renewed it, nor had it provided payment services since late 2020...

FCA cancels firm permissions due to late fees

The FCA has issued two final notices cancelling firms’ permissions on the basis that they are is failing to satisfy the suitability threshold condition and are not fit and proper to conduct regulated activities...

Tribunal upholds fine and ban on individuals

The Upper Tribunal has upheld the FCA’s decisions to fine and ban two individuals who had held senior positions in two wealth companies. Stephen Burdett, said the FCA, caused 232 pension funds worth over £10m to...

FOS sees new low in complaints numbers

The latest complaints statistics from the FOS show complaints levels have returned to 2023/4 levels. It is pleased that it is getting more complaints directly from consumers, and that the quality of complaints via...

FCA restricts IFA activities

The FCA has stopped another IFA from carrying out any regulated activities and has imposed a restriction on asset disposal. The action, against Advantage Wealth Management Ltd, follows FCA’s concerns about how the...

ASA criticises Coinbase ad

The ASA has instructed CB Payments Ltd trading as Coinbase that it must not show its set of Video on Demand and poster ads with a theme of “everything is just fine” in their current form again. The ads had a...

FCA publishes inaugural Enforcement Watch

The FCA has published the first iteration of its Enforcement Watch newsletter, covering implementation of its updated Enforcement Guide, enforcement case priorities, and international partnerships. As a reminder, under...

FCA imposes restrictions on EMI BeAccount

The FCA has issued a first supervisory notice to electronic money institution (EMI) BeAccount Ltd, imposing restrictions on its business activities due to concerns the firm no longer meets, or is unlikely to meet, the...

FCA cancels SPI registrations

The FCA has issued final notices cancelling iCorp Global Limited and Omdoom General Trading‘s registrations as small payments institutions (SPIs). iCorp Global had failed to notify the FCA of significant changes...

Court considers scope of s26 FSMA

The Court of Appeal was asked to consider whether failure of a law firm to have advised that arrangements constituted collective investment schemes made Claimants who essentially operated and promoted the schemes liable...

FCA cancels SPI registration

The FCA has cancelled the registration of small payment institution First Money Services Ltd following the firm’s breaches of the PSRs 2017. Specifically, the firm: failed to provide payment services within 12...

FCA investigates CMC

The FCA has announced it is investigating the activities of The Claims Protection Agency Limited, a claims management company which has used several trading names, in relation to its advertising and sales tactics for...

FCA launches investigation into WH Smith

The FCA has opened an investigation into WH Smith PLC in relation to potential breaches of the UK Listing Principles and Rules, and Disclosure and Transparency Rules. The announcement comes after an independent review...

FOS consults on plan and budget

The FOS is consulting on its 2026/7 Plan and Budget. Headlines include: anticipated 188,000 new complaints across all products; resolving 245,000 complaints of which 60,000 will be related to motor finance commission;...

Firm loses appeal on “name and shame”

A firm (not yet named) has lost its appeal against an FCA decision to publicise the fact that it is under investigation and release the firm’s name in doing so. The judge granted permission for judicial review of...

FOS responds to FCA crypto consultation

The FOS has published a response to the FCA’s consultation on applying Handbook rules to cryptoasset firms. Overall, the FOS agreed with the benefits of extending access to its complaints resolution framework to...

FCA updates complaints data

The FCA has published complaints data from H1 2025. Key takeways include: complaints levels have stayed fairly static for 4 years, with the last half’s complaints being 1.85m, a slight rise from the previous...

FCA bans and fines advisor

The FCA has banned an advisor working in ITM Power Plc over £100,000 and banned him. Neil Dwane knew the details of a planned market announcement, and used it to sell his and a family member’s shares the day...

FCA updates on recent enforcement actions

Therese Chambers has spoken on the FCA’s enforcement activity over the past 2 years. She noted that although the FCA’s approach to enforcement cases has changed, the base messaging has not. It expects firms...

FCA consults on motor finance redress scheme

The FCA has decided that a compensation scheme for customers treated unfairly when taking out motor finance is the right way to go, and is consulting on the terms of the scheme. Its research shows that: based on data...