FIN.

Category - Enforcement & Litigation

FCA investigates Drax Group

The FCA has confirmed it is investigating Drax Group. The confirmation follows an announcement by the company, and the FCA has provided no further details.  The Drax announcement says the investigation is into...

FCA publishes latest whistleblowing data

The FCA has published whistleblowing data for Q2 2025.� It received 315 new reports during the quarter, an increase on the last quarter. Around half of the reports came in through online reporting, with most of the rest via email. 32% of reporters wanted to stay anonymous.
The 315 reports contained 1,130 allegations, with over 100 allegations relating to compliance, fitness and propriety and culture, and nearly 100 to the Consumer Duty.
The FCA closed 350 reports, taking significant action to manage harm in relation to 8 of them and other action to reduce harm in relation to almost half.

FOS consults on case fee restructuring

The FOS is consulting on changing the way it charges its case fees, so that firms pay less for complaints that are resolved at an early stage of the investigation process. Currently firms pay £650 for each case the FOS...

FCA updates Enforcement Information Guide

The FCA has updated its Enforcement Information Guide, which sets out its regulatory enforcement process and powers. The document builds on more detailed information provided in DEPP and the Enforcement Guide (ENFG)...

FOS publishes complaints data for Q1 2025/26

FOS has published its complaints data for Q1 2025/26. Key statistics include: 68,000 complaints processed within the first 3 months of the financial year, with lower levels of complaints about everyday financial...

FCA warns CMCs on motor finance promotions

The FCA has formally warned CMCs that they must ensure any financial promotions they put out about motor finance claims are Consumer Duty compliant. It has had increasing interaction with CMC firms and, between 1...

FCA to consult on motor finance redress scheme

In the light of the Supreme Court judgment of 1 August, the FCA has confirmed it will consult on a redress scheme. It says it is clear that there have been breaches of the law and its rules where motor finance firms did...

FOS publishes 2024/25 ADR report

The FOS has published its report on complaints it received in the year to 8 July 2025, It notes the figures don�t include complaints brought by businesses but may include some brought by charities and trustees.
Key stats include:

285,640 complaints from UK consumers (up from around 175,000 last year) and 7,515 from non-UK residents;
complaints relating to 285,279 businesses in the UK(up from around 175,000 last year) and nearly 7,900 outside the UK;
of the total complaints, nearly 237,499 were about banking and nearly 43,000 about insurance;
538 (or 0.18%) complaints were dismissed, for various reasons, including:

over half of them because the FOS considered that dealing with it would seriously impair its effective operation; and
20% because the complaint subject matter had already been subject to court proceedings where there had been a decision on its merits; and

average resolution time of 61 days (up from 42).

FCA starts action over unauthorised CIS

The FCA has started action in the High Court against Concept Capital Group and another 6 individuals and 2 companies it alleges were involved in an unauthorised collective investment scheme which invested in static homes and took more than �23m in consumer investments. The FCA says CCG operated the unauthorised CIS without authorisation and exemption, made financial promotions that were not approved and also made false or misleading claims about the investments – which promised investors fixed returns and said they were Government backed.� The other companies and individuals were knowingly concerned in the breaches.

FCA finalises ban following Court of Appeal support

The FCA has finalised its decision to ban Markos Markou from financial services and fine him �10,000, following the Court of Appeal supporting the FCA’s position in December 2024, and the Supreme Court rejecting his application for permission to appeal further. The Upper Tribunal had asked the FCA to reconsider the ban and said it should not impose a fine, but the FCA believed that decision to be “incorrect and irrational” and referred it to the Court of Appeal which, while not wholly reversing the Tribunal’s findings, found the ban was the correct decision, but considered the appropriate amount of fine to be �10,000 rather than the �25,000 proposed by the FCA.

PRA issues first reinsurer fine

The PRA has fined Barents Reinsurance S.A., London Branch, £1.79m for controls, governance and reporting failures. The fine is the first that the PRA has taken against a firm operating solely as a reinsurer. Barents is...

Former deputy CEO banned for misleading FCA

Jean-Noel Alba, former deputy CEO of asset manager H2O AM has been fined �1m and banned from the financial services industry for deliberately misleading the FCA.
The firm had failed to carry out proper due diligence on investments between 2015 and 2019. During the FCA’s investigation, Mr Alba provided false and misleading statements and documentation. He also asked junior colleagues to create minutes where formal meetings had occurred, and provided due diligence materials, including investment research, which he claimed were produced at the time, but had in fact been created years after the investments were made.

Supreme Court quashes IBOR convictions

The SFO will not be seeking a retrial of 2 individuals it had started to investigate 13 years ago and who have now had their convictions quashed by the Supreme Court. The 2 traders had been accused of conspiring with...

Treasury consults on OFSI enforcement

HM Treasury is consulting on enhancing the effectiveness of the OFSI enforcement process. It is proposing: changes to the public case assessment guidance; discounts for voluntary disclosure and cooperation; a settlement...

Mansion House speech supports Leeds Reforms

The Chancellor’s Mansion House speech, delivered in the evening of 15 July, highlighted many of the Leeds reforms, and set out the Chancellor’s key priorities. She highlighted: for capital raising, recent changes to the...

Government announces “Leeds reforms”

After the Edinburgh reforms, we now have the Leeds reforms! The Government has announced an ambitious package of measures to attract inward investment into the UK and financial services businesses. Rachel Reeves announced the UK’s first Financial Services Growth and Competitiveness sector plan. The plans include:

giving consumers support to invest;
create good skilled jobs;
encouraging banks to offer investment opportunities to people with cash in low-interest accounts;
encouraging the industry to highlight to consumers the opportunity to invest when they can – the Government says that, based on current trends, if consumers move �2,000 from low interest accounts into stocks and shares, they could be over �9,000 better off in 20 years’ time;
the BoE will allow more lending at over 4.5 times a buyer’s income and simplified FCA Rules, if adopted, will make remortgaging easier. The changes will also allow the Nationwide to make its “Helping Hands” scheme available to lower income borrowers – now the thresholds are �30,000 for solo and �50,000 for joint applicants (�5,000 lower than previously);
there will be a new government-backed Mortgage Guarantee Scheme to ensure high loan-to-value mortgages are available in times of economic uncertainty;
FOS will need to align its decisions more closely with FCA rules;
the SMCR will be radically streamlined;
the FCA is to review how the Consumer Duty affects and applies to wholesale firms;
the MREL threshold will be raised to �25-49bn;
the Basel 3.1 rules will come in from January 2027;
reform of the ring-fencing regime;
a major FPC review of bank capital requirements;
providing bespoke support to fintechs;
greater financial capacity for the British Business Bank; and
progressing the Berne Financial Services Agreement, so that it is fully implemented by the end of the year.

See our separate posts on some of these initiatives!

FCA annual report highlights key stats

The FCA’s annual report highlights its work in several areas, including: to tackle financial crime and unauthorised financial services, it suspended, removed or blocked over 1,600 websites in 2024 – also working with...

Individuals sentenced to combined 12 years imprisonment for crypto fraud

Raymondip Bedi and Patrick Mavanga have been sentenced to a combined 12 years imprisonment for their involvement in a �1.5m crypto fraud conducted between February 2017 and June 2019, involving them cold calling victims to sell them fake investments in crypto.
Bedi was sentenced to 5 years and 4 months, while Mavanga received 6 years and 6 months.
The sentencing follows convictions achieved by the FCA late in 2024. Confiscation proceedings aiming to recover the proceeds from the fraud are ongoing.

FOS complaints double in 2024/25

The FOS has published its complaints data for 2024/25, which shows that over 305,000 complaints were received – this is a 54% increase on the number received in 2023/24, and the highest yearly total of complaints...

Tribunal upholds bans

The Upper Tribunal has upheld the FCA’s decision to fine and ban 3 individuals who engaged in market manipulation while working at Mizuho International PLC.

FCA secures guilty plea in fraud case

The FCA has secured a guilty plea from John Burford in a £1m investment fraud case. As sole director of Financial Trading Strategies Limited, Mr Burford had promoted a paid-for subscription service offering daily trade...

Tribunal backs Staley ban

The Upper Tribunal has upheld the FCA’s decision to ban Jes Staley from holding any senior management role in the financial services industry. It did however reduce the financial penalty in response to...

FCA secures insider dealing and money laundering convictions

The FCA has secured convictions against Redinel Korfuzi and his sister Oerta Korfuzi for insider dealing and money laundering offences from which they had earned over �1m.
Redinel Korfuzi was a research analyst at an asset management firm, and between December 2019 and March 2021 conspired with his sister to use confidential price-sensitive information to deal in the shares of at least 13 publicly traded companies ahead of market announcements. The relevant trades were executed using contracts for difference (CFDs), and were detected by the FCA’s market monitoring system, despite arrangements which were designed to obfuscate Korfuzi’s involvement.
During the relevant period, the Korfuzis had also received cash derived from the proceeds of crime totalling �198,210. The FCA plans to apply for confiscation orders in order to recover these monies.

Tribunal upholds FCA decision on Listing Rule breach

The Upper Tribunal has upheld the FCA’s decision to fine the former CEO and CFO of Metro Bank for being knowingly concerned in a breach of the Listing Rules, but thought the level of fines should be slightly reduced, so the individuals have been fined around �167,000 and �100,000 respectively. The FCA had previously fined the bank over �10 million.

FOS consults on interest levels on compensation payments

The FOS is consulting on how it should be calculating the interest it orders firms to pay on compensation awards. It has been criticised for its current stance, which is to order businesses to pay 8% interest on top of any compensation for issues that have resulted in customers being deprived of money (pre-determination interest), or where they don’t pay the compensation on time (post-determination interest).
Feedback to the call for input on modernising the dispute resolution system generally has suggested it could be better if the interest rate were aligned with market conditions. So the FOS is now recommending changing the rate to the BoE base rate +1% for all new complaints, with the base rate calculated as an average rate over the period that the money way due until the date the redress payment is made.
The proposals will apply to pre-determination interest – the FOS gives an example of if an insurer undervalued the write off value of a car by �1,000, then the interest would be awarded from the date the complainant should have got that amount until the date they receive it, and to post-determination interest. But changing the approach to any interest that may be payable as part of a money award is not covered as these calculations have as their aim to ensure the complainant recovers their actual loss.
While the “tracker at average rate +1%” is the FOS’s preferred option, it also seeks views on whether it should

keep the current fixed rate
move to a lower fixed rate or
track base rate +1% but use the prevailing base rate at the time the complaint is determined.

It also seeks views on how to manage the transition to the new calculation. While its preferred option is to apply it to complaints it receives after the date it implements the new rate, the other options are:

apply to all existing cases as at the date of implementation
apply only where the act or omission complained about is after the implementation date or
apply only to customer losses that occur after the implementation date.

It also welcomes views on any challenges firms will face making the changes, when it might be appropriate not to apply interest and how often the FOS should review its approach to interest.
Consultation closes on 2 July.
 

FCA publishes updated Enforcement Guide

Following considerable sector backlash over – and the FCA’s subsequent revision of – proposals to introduce increase transparency in enforcement with a ‘public interest’ test, the FCA has...

NextCrowd enters administration

Business Agent Limited, trading as NextCrowd and NextFin, has entered administration. The FCA had placed restrictions on the company in July 2024 following significant regulatory breaches. Louise Longley and Julian...

Committee hears evidence on finfluencers

On 30 April 2025, the Treasury Committee heard evidence from the FCA as part of an inquiry on finfluencers. Steve Smart, Joint Executive Director for Enforcement and Market Oversight, and Lucy Casteldine, Director of...

FCA speaks on market abuse

Therese Chambers, FCA joint executive director of enforcement and market oversight – has delivered a speech on the FCA’s agenda for combatting market abuse, at the City and Financial Global Market Abuse and...

FCA updates complaints stats

The FCA has updated its complaints data for H2 2024. Based on aggregate data; there was a slight decrease in complaints from H1; overall, complaints numbers have been relatively steady for the past 4 years; all products...

FOS sets out 2025/26 plans and budget

The FOS has published its plans and budget for 2025/26.
It expects to resolve 270,000 this financial year, a 20% increase compared to last year. To ensure fairness and value for money, it has maintained case fees for businesses at �650, and introduced a new fee model for professional representatives.
The ambitious case resolution target comes despite a considerable increase in complaints, particularly in relation to motor finance commission, which account for almost half of the FOS’s current 190,000 cases.
During the consultation stage, the FOS expected that it would receive around 240,000 cases in 2025/26. It now expects this figure to be closer to 209,000. This remains a slight increase compared to 2022/23 and 2023/24, but is a significant drop from the 330,000 cases the FOS predicts it will have received over 2024/25 as a result of motor finance commission complaints.
The FOS will publish full complaints data for 2024/25 during the summer.

FOS fees for CMCs come into force

From 1 April 2025, professional representatives will be charged �250 to refer a case to the FOS.
Professional representatives will be able to refer ten cases to the FOS for free, but every subsequent case will be chargeable. They will receive �175 back in credit if the case outcome is in favour of the consumer.
The new rules also mean that if a complaint referred by a professional representative is not upheld or withdrawn, the financial business against whom the complaint was made will pay a reduced fee of �475, rather than �650.
The FOS remains free to those bringing cases directly, as well as to families, friends, charities and voluntary organisations who may be assisting them.

FOS limit increasing from 1 April

The FCA has confirmed that, in line with the policy that the FOS limit automatically adjusts to keep pace with inflation, the limits from 1 April 2025 will be £445,000 for complaints referred on or after that date about...

FCA publishes 5 year strategy

The FCA has launched its much-trailed 5 year strategy. It will focus on 4 priorities: being a smarter regulator; supporting sustained economic growth; helping consumers to navigate their financial lives; and fighting...

FCA decides to fine and ban Crispin Odey

The FCA has published a decision notice of a fine of £1.8m and ban on Crispin Odey for his actions in, in its view, deliberately acting to frustrate Odey Asset Management’s disciplinary process into his conduct...

Chancellor unveils more red tape cutting

The Chancellor has unveiled more detail of the plans to cut the administrative cost of regulation on business, at a meeting attended by, among others, the PRA, FCA and ICO. The plans are wide ranging across all areas of...

FOS reports huge rise in cases

The FOS’ complaints data for Q4 2024 shows a rise of 40% in complaints over the same period last year.  It received more than 68,000 complaints – which was in fact slightly less than the number it received...

John Dance trial date set

John Dance, the former principal partner in the WealthTek LLP was charged in December 2024 with alleged misappropriation of customer funds totalling around £64m between 2014 and 2023. The trial date has now been listed...

FCA fines Mako in cum-ex trading investigations

The FCA has fined Mako Financial Markets Partnership LLP £1,662,700 for financial crime systems and controls failures. The firm had also failed to adequately apply policies and procedures it did have in place. The case...

FOS sets out approach to CMC fees

The FOS has published a policy statement setting out its approach to charging professional representatives a fee of £250 if they wish to refer a case to its service. The new arrangements will take effect from 1 April...

FCA outlines supervision strategy for CMCs

The FCA has written to claims management companies (CMCs) outlining its supervision strategy, including its updated view of the harms and risks that CMCs pose and its expectations for firms in the sector. The FCA...

FCA charges former WealthTek partner

The FCA has brought criminal charges against John Dance, the principal partner at WealthTek LLP, in relation to 9 criminal offences, including multiple counts of fraud and money laundering. WealthTek, then known as...

FCA confirms pause on non-DCA complaints

The FCA has confirmed new temporary rules for handling motor finance non-DCA commission complaints, that broadly mirror those already in place for DCA commission related complaints. Firms will not have to provide a...