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PSR consults on transparency and governance changes for scheme and processing fees

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The PSR is consulting on proposed changes to improve transparency and governance in fees.

The changes follow the PSR’s market review, which concluded that Mastercard and Visa are subject to ineffective competitive restraints and do not provide sufficient information on their fees. The final report noted that fees had risen substantially in recent years, with no clear evidence that fees were set on the basis of detailed cost analysis, competition or innovation. There was also evidence that both providers’ profit margins were higher than would be expected in competitive markets.

In April 2025, the PSR published a remedies consultation which considered four potential remedies to address these issues. It is now consulting on how to take forward two of these proposals:

(1) Information, transparency and complexity (ITC) remedy

Under this proposed direction, each scheme would be required to give acquirers clear and accurate information that enables them to understand scheme and processing fees they are charged (including existing, new and modified fees).

Specifically, the schemes would need to provide:

The PSR decided not to pursue two other components of this proposed remedy, namely that schemes be required to respond meaningfully and promptly to acquirers on fee-related queries, and that schemes provide merchants with information on fees charged to acquirers.

(2) Pricing governance remedy

This remedy is centred around the Pricing Decision Principle, namely paying due regard to service users’ interests. Under this proposed direction, each scheme will be required when deciding to change or introduce new fees for acquirers, to:

The PSR also intends to implement regulatory financial reporting to ensure that it has access to suitable data to reach firm conclusions on the profitability of the schemes. It intends to consult on a draft direction for this remedy by 31 March 2026.

The PSR is no longer pursuing the fourth proposed remedy, namely to publish schemes’ information on profitability and pricing decision making to increase transparency and hold schemes to account.

The consultation closes on 13 February 2026.

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