Tag - complaints

Front of The Gherkin, London, with a view into office spaces

FCA updates on complaints return

06/07/2026

Upwards photo of bank or finance building columns

FOS exceeded consumer credit complaints jurisdiction

25/06/2026

Image of serverboard with connections highlighted in yellow

New data protection complaints regime: One week left to go

11/06/2026

Sideways view of glass corporate building

FCA denies further remediation for Wellesley complainants

30/04/2026

Woman working on laptop, seen through office window

FCA publishes latest complaints data

30/04/2026

Abstract image of data pathways

Data protection complaints – are you ready?

21/04/2026

Close up shot of side of book, with pages turning

FCA and FOS consult on redress modernisation proposals

16/03/2026

Upwards photo of bank or finance building columns

FOS sees new low in complaints numbers

05/02/2026

FCA simplifies complaints reporting process

03/12/2025

FCA confirms motor commission complaint response deadlines

03/12/2025

FCA extends motor commission redress consultation to 12 December

05/11/2025

FOS sees sharp drop in cases

29/10/2025

FCA updates complaints data

23/10/2025

FOS publishes complaints data for Q1 2025/26

07/08/2025

FOS publishes 2024/25 ADR report

30/07/2025

Financial Services Regulators Complaints Commissioner publishes annual report

22/07/2025

Government, FCA and FOS to modernise redress system

15/07/2025

FOS complaints double in 2024/25

02/07/2025

FCA consults on streamlining complaints data reporting

22/05/2025

FOS publishes half yearly complaints data

07/05/2025

UK crypto business shut down following Insolvency Service investigation

30/04/2025

FCA updates complaints stats

29/04/2025

FCA identifies first set of unnecessary data reporting

16/04/2025

FCA updates on motor finance complaints

01/04/2025

FOS reports huge rise in cases

05/03/2025

BBRS Contemporary Scheme closes to new registrations

16/12/2024

FCA sets out areas for improvement in complaints and root cause analysis

11/12/2024

FCA consults on wider extension to motor finance commission complaints handling

21/11/2024

Latest complaints figures show huge rise

24/10/2024

Complaints Commissioner criticises FCA over status disclosure complaint

21/10/2024

FOS publishes ADR annual activity report

24/07/2024

Travel insurance complaints at highest level since Covid

16/07/2024

FOS confirms proactively settled complaints to continue

13/06/2024

FOS publishes half-yearly complaints data

02/05/2024

FCA updates complaints data

25/04/2024

FCA updates on motor finance complaints

12/04/2024

FCA publishes findings of insurers’ valuation of vehicles review

27/03/2024

FCA takes action on motor finance complaints

11/01/2024

Complaints Commissioner criticises FCA over Premier FX failure

19/12/2023

FCA calls for better treatment of fraud victims

07/11/2023

FOS releases half-yearly complaints data

24/10/2023

FCA confirms no changes needed on SME access to FOS

24/10/2023

FCA updates complaints data

19/10/2023

Latest Ombudsman News updates on proactive settlement

21/09/2023

Q1 complaints stats show increase in motor and building issues

14/09/2023

Regulators publish revised Complaints Scheme

28/07/2023

FSMB Lords Report stage day 2

12/06/2023

FOS feeds back on reporting “proactively settled” complaints

04/04/2023

FOS publishes H2 2022 complaints data

23/03/2023

FCA publishes Consumer Duty programme of engagement

23/02/2023

BoE publishes policy on outsourcing and third party risk management for FMIs

08/02/2023

EBA publishes peer review of PSD authorisation processes

11/01/2023

Industry alliance forms to lead UK’s future in digital currencies

11/01/2023

Ombudsman News looks at financial difficulties relating to mortgage debt

19/12/2022

FCA announces ESG Advisory Committee to its Board

13/12/2022

BoE publishes letter responding to Financial Policy Committee’s remit

13/12/2022

FCA consults on credit information improvements

22/11/2022

FOS publishes latest complaints data

02/11/2022

BBRS publishes reports on customer satisfaction and complaints

01/11/2022

FCA publishes H1 complaints data

20/10/2022

FCA allows Amigo to re-start lending in pilot

18/10/2022

FOS publishes latest complaints data

07/09/2022

FCA responds to Premier FX complaints

19/08/2022

FOS publishes annual complaints data for 2021/22

28/06/2022

FOS launches webpage on vehicle breakdown cover

18/05/2022

FCA publishes H1 2022 complaints data

28/04/2022

APP Fraud and the extent of the Banks Duty – to be determined at trial

16/03/2022

FOS publishes latest quarterly complaints data

23/02/2022

FOS responds on action plan

17/01/2022

FCA updates information on Complaints Commissioner reports

05/01/2022

FOS publishes feedback on outcome reporting consultation

02/11/2021

FOS consults on reporting complaints outcomes

04/10/2021

LSB stresses importance of good governance

30/06/2021

Ombudsman News looks at annual complaints data

28/05/2021

FOS publishes Annual Complaints Data

26/05/2021

FCA reminds that complaints handling should be back to normal

13/05/2021

FOS focuses on economic and domestic abuse complaints

06/05/2021

Lender’s duties limited in asset disposal

15/04/2021

FCA tells CMCs and High Cost Lenders to work together on complaints

31/03/2021

Complaints Commissioner criticises FCA internal communications

16/03/2021

Business Banking Resolution Service goes live

17/02/2021

IOSCO publishes retail complaint handling guidance

28/01/2021

FCA updates on complaints data

16/12/2020

FSCS Outlook November 2020

25/11/2020

FOS approach to CCA complaints

20/11/2020

FCA says no more excuses for complaint handling delays

21/10/2020

Increasing calls for extension of Complaints Scheme consultation

14/09/2020

FCA updates on complaints data return dates

02/09/2020

FCA updates on Covid-19 and complaints handling

03/08/2020

Regulators consult on easier complaints scheme

21/07/2020

Treasury Committee concerned about FCA complaints handling

26/06/2020

FCA updates on approach to complaints remedies

16/06/2020

FOS publishes 2019/20 data

04/06/2020

FOS updates on priorities

03/06/2020

Full details on BI case progress

02/06/2020

Banks look at new ways to deal with SME complaints

18/05/2020

FCA updates on Covid-19 and complaints

12/05/2020

FCA updates on CBILS and BBLS expectations

05/05/2020

Regulator Covid-19 update 1 May

01/05/2020

FCA publishes complaints figures for H2 2019

16/04/2020