Responsible Lending Changes Implementation Group meeting

Further to their last meeting, the FCA reported today that the responsible lending changes implementation group had met again on 25 October.

This meeting which was held in advance of publication of the policy statement  discussed:

  • the form of consumer communications to be made by inactive lenders;
  • the draft webpage with suggested filtering questions for potentially eligible customers;
  • web-based solutions to assist with switching advice to customers; and
  • the role of intermediaries.


Emma Radmore