The FCA has updated their webpage relating to the implementation group on changes to deliver switching options for mortgage prisoners.
The update includes details of a meeting held on 1st May 2020 which confirmed that the date for contacting customers had been extended (to 1 December 2020) but the FCA want to see switching options for consumers as soon as practicable, once firms have the opportunity to put in place suitable alternative products (once diverse is refocuses following COVID-19).