Further to the draft guidance which we wrote about on the 16th, the FCA has today published its finalised guidance which is to take effect from 2nd October.
The guidance sets out the FCA’s expectation on how firms should support customers who have already benefitted from support under the July guidance, those who may require support after 31 October and those who have not requested support but who could benefit from it.
Please get in touch if you’d like to see our detailed summary on this guidance.