Treasury Committee writes to FCA and FOS over Ombudsman departure

Following the FOS announcement on 6 February that Abby Thomas was stepping down from her role as Chief Executive and Chief Ombudsman, the Treasury Committee has written to both the FCA and the FOS about the circumstances surrounding her leaving. It feels it has not received sufficient explanation about her departure, the FCA’s role in it, and the ongoing operational effectiveness of the FOS. The FOS immediately appointed an interim Chief Executive and a separate interim Chief Ombusdman. The Committee has asked for a response by 18 February.

Separately, Baroness Manzoor is to step down as Chair of the FOS when her second term expires in August.