FCA speaks on harnessing AI and technology

Jessica Rusu has spoken on how the FCA plans to harness AI and tech to deliver its strategic priorities. It says that proper use can help it deliver on all 4 pillars, including helping firms to get new customers and serve their current ones better while helping the FCA to be a smarter regulator.

She recapped the FCA’s work since 2014 and Project Innovate – and the regulatory sandbox which has developed over the years, and is now about to allow firms to test in a the newest supercharged sandbox.

She noted how firms are using AI – mainly internally, and the FCA is now looking to encourage them to use it in a way that can benefit customers and markets.