FCA improves service metrics

FCA’s latest set of authorisations metrics, covering the quarter to December 2023, shows 9 green metrics, 6 amber and no red. It determined 97.8% of applications overall within the statutory deadlines. No areas were downgraded, and the two previously red metrics of applications for authorisation of EMIs and PIs have leapt to green – in the case of APIs improving from 66.7% to 93.3%.

Emma Radmore