UK Finance has published its annual fraud report for 2024. Headlines include:
- its members reported £1.17bn stolen through authorised and unauthorised fraud, roughly the same as the previous year;
- 3.13m confirmed cases of unauthorised fraud were reported, an increase of 14% – largely driven by remote purchase fraud;
- criminals are using social engineering techniques to get victims to disclose OTPs;
- banks prevented £1.45bn of unauthorised fraud;
- 70% of push payment fraud started online;
- contactless fraud fell by 1%, first time since 2020, and remote banking losses fell by 7%;
- APP loss cases fell by 20% – but within the category there was a significant increase in amounts stolen through investment fraud; and
- there was an increase in international payments made as part of APP fraud.
