Victoria Cleland, speaking in Washington D.C, spoke of the importance of maintaining choice in payments and payment methods, to promote competition, inclusion and innovation. She noted that cash is still important to some consumers, most often vulnerable ones, and that methods that suit one consumer or business may not suit others. She focused on the importance of financial inclusion and discussed what the BoE is doing to facilitate changing technology and wishes. Its key priorities include producing banknotes to meet demand but also shoring up system resilience. She also discussed the future and the work of the Retail Payments Infrastructure Board.
